ANTELYX sells living animals, so an order is more than a click. Availability, your destination, the season and the rules for each species all matter. This is how the process works.
1. Browse species and colonies
Start in the Ant Atlas to learn about a species, or go straight to the shop to see colonies. Each species page explains the ant, its origin and care. Where a colony is not shown as available, the page says so honestly and invites you to ask.
2. Ask before you decide
Every species and every colony has an Ask ANTELYX button. It opens a short form with your name, email, phone (optional) and country, and your message. We receive the page, the species and the colony you are asking about, so you do not need to explain it twice. You never have to go through checkout to ask.
3. We confirm availability for your destination
Because we deal in live animals, what we can offer depends on the species, your destination, the rules that apply, the season and what we can do operationally. The country you choose in the form helps us answer, but it is not a check on its own: we confirm everything by email. Read more in our shipping information.
4. Ordering online
When a colony can be bought online, you can add it to the cart or use Buy Now and check out as a guest, without creating an account. Payment methods are shown at checkout. If online ordering is not available for a colony or for your country, we will tell you and help you by email. See ordering information and payment information.
5. Dispatch and arrival
We confirm the dispatch day with you, because live animals should arrive in good condition and someone should be there to receive them. Packaging and handling are explained in our live arrival policy and in shipping live ant colonies. If something is wrong on arrival, tell us promptly, as described in the policy.
6. After your colony arrives
Read the species page and the care guides, prepare the nest and the outworld, and settle the colony quietly. Our Knowledge Center covers how to start an ant colony and feeding ant colonies.
Frequently asked questions
Do I need an account to order?
No. You can check out as a guest.
Can I ask a question without ordering?
Yes. Use the Ask ANTELYX button on any species or colony, or the contact page.
Do you ship everywhere?
No. Shipping depends on species, destination, regulations, season and operations. Please ask us before ordering, especially outside Germany, Poland and the rest of Europe.
How long does delivery take?
We confirm timing with you when we confirm availability. See the shipping information.
Not sure which colony is right for you?
Tell us about your experience, your space and the climate at home, and we will suggest species that fit. You can also explore the Ant Atlas or browse the shop.